Organizational Structure & Behaviour (option B)

Introduction to Organization and Management

5 topics

• What makes an organization
• Structure of organization
• What is Management, Scope and Role of Management
• Manager's Role (Interpersonal, Information, Decisional)
• Managerial Skills (Technical, Human, Conceptual)

Attitude

2 topics

• Meaning of Attitude
• Characteristics of Attitude

Motivation

3 topics

• What is motivation?
• Nature and Characteristics of Motivation
• Importance & Benefits of Motivation

Leadership

4 topics

• What is Leadership?
• Characteristics of Leadership
• Leadership Styles
• Leadership Skills (Technical, Conceptual, Personal)

BPO and Call Centre

4 topics

• What is BPO?
• What is outsourcing? Benefits of outsourcing
• What is a Call Centre?
• Call Centre setup & functions

Previous-year question papers

Published by VNSGU. These open on the university’s own site.

• September 2025MDC-202-02 : Organization Structure and Behaviour
• March 2025MDC-202-02 ORGANIZATIONAL STRUCTURE & BEHAVIOUR
• March 2024MDC-ORGANIZATIONAL STRUCTURE & BEHAVIOUR

Study this subject

Every topic above is a lesson you can read here, in English, Hindi or Gujarati. In Gri-Learn the same topics are graded decks: the self-checks are scored and your weak topics are tracked. Free, with nothing locked.

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